Patton Associates S-M-A-R-TTip™

Assisting leaders to better engage their people in team customer service!

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Location: Toronto, Ontario, Canada

I am a people development coach and consultant ...The People Development Guy. I specialize in facilitating customer service-related human relations / people skills training programs that are powerfully effective cross-generationally. As well, I consult to organizations in the people development field. I also work with individuals coaching professionals & leaders in becoming better at what they do. I also teach part-time at York University in Toronto. To re-create, I love to hike, ride my bike, and explore good books. I also avidly read health labels!

Friday, August 12, 2005

"Let Your People Go"

Do your policies, style, or subconscious attitudes keep employees from moving to new jobs within your organization? Are you anxious about teaching your key report how to do everything you do and replace you? Is one or more of your supervisors blocking the career advancement of some of their top people?

Managers can often be stumbling blocks to internal mobility in a company. Smart firms set up systems that encourage managers to play a stronger role in advancing their staff's’ careers. Or that at least prevent managers from hindering workers who want to transfer. If their career growth with you is blocked, your best workers may decide to seek a better deal with your biggest competitor.

Hopefully, you will find the article "Let Your People Go" by Joe Mullich as helpful as I did. If you have not consulted any of's online resources before, their registration process is free, painless and will not result in unwanted spam in my experience.

Please contact me if I can assist you or someone you know in coaching their team in how to enhance employee engagement and career growth. Drop me a line and I'll send you a brief, free report on a simple approach to growing people, staff or kids, easier and faster. Remember: The people side of team customer service is our specialty.

Now It's Your Turn!: In what kind of growth-blocking behaviours do you see managers in your organization engaging? What do you think and feel about what Mr. Mullich shares in his article? (My 'Comment Section', in which you can share anonymously, will open to you when you click on "comments" immediately below this post.)

Until next time, how can I help you?
(You can contact me by clicking here. Also, contact me directly to be added to Patton Associates’ S-M-A-R-TBriefing™ Mailing List. Check out recent samples here.)