tag:blogger.com,1999:blog-152395572011-04-21T23:02:11.106-04:00Assisting leaders to better engage their people in team customer service!Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.comBlogger51100tag:blogger.com,1999:blog-15239557.post-1127070322644654312005-09-18T15:01:00.000-04:002005-09-21T20:01:40.606-04:00

Gary PattonCustomer Care Specialist

Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.com0tag:blogger.com,1999:blog-15239557.post-1127073456425526232005-09-16T15:30:00.000-04:002005-09-19T19:26:53.503-04:00

<!--[endif]-->Do you notice a disturbing trend towards greater self-centeredness in some of your staff and customers? Do you sometimes feel people are less forgiving than they used to be? Do some you deal with project a demanding trait of entitlement?Some social analysts believe that today's culture is characterized by youth and adults who are obsessed with seeking self-fulfillment and are

Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.com0tag:blogger.com,1999:blog-15239557.post-1123870322570039262005-08-12T14:03:00.000-04:002005-09-18T20:45:46.613-04:00

Do your policies, style, or subconscious attitudes keep employees from moving to new jobs within your organization? Are you anxious about teaching your key report how to do everything you do and replace you? Is one or more of your supervisors blocking the career advancement of some of their top people?Managers can often be stumbling blocks to internal mobility in a company. Smart firms set up

Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.com0tag:blogger.com,1999:blog-15239557.post-1123687318199172922005-07-15T11:10:00.000-04:002005-09-18T20:50:04.493-04:00

This book has the potential to positively change your life by giving you the ability to change another's attitude toward you. How and what we think is more powerful than many of us realize according to Stirr, postmodern science and the ancients.Miller's Bolt is a fun read and a wonderful parable. It is the fictional story of a top-notch manager who is on the edge of being fired. For, although Jim

Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.com0tag:blogger.com,1999:blog-15239557.post-1123549129364809182005-07-06T13:34:00.000-04:002005-09-18T20:41:28.350-04:00

Do you often find confusing what some people do around you? Do you sometimes hear people commenting on things you know you never said? Do you get the impression that some you work with or know feel that others run their lives?If you answered "Yes!" to any of my questions, you will find helpful the short editorial, "The System Made Me Do It!" by John Renesch. He includes some suggestions to help

Garyhttp://www.blogger.com/profile/02257498105097735091noreply@blogger.com0